Privacy Policy & Cookies

Charlotte Square is a trade name of Raymond James Investment Services Limited (Raymond James) utilised under exclusive licence. Raymond James is committed to protecting your privacy and we take our responsibilities regarding the security of your information seriously.

This policy explains how we use any personal information we collect about you when you use this website. Raymond James is registered as a data controller under the Data Protection Act 1998.

What information do we collect about you?
We collect your name and email address.

How will we use the information about you?
We collect this information in order to respond to your request for us to make contact with you.

Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of this information then please write to us at the address below. We may make a small charge for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Changes to our privacy policy
We keep this policy under regular review and we will place any updates on this website.

How to contact us?
If you have any comments, queries or requests relating to this policy or the information we hold about you, please write to us at:

Compliance Department
Raymond James Investment Services Limited
Broadwalk House
5 Appold Street
London EC2A 2AG

A “cookie” is a small text file placed on your computer by websites you visit, and which helps the server to identify your computer, but not the individual. They are widely used to make websites work more efficiently for visitors, and to provide information to the owners of the website.

Our webserver will log your Internet Protocol (IP) address or the IP address of your proxy server. It will not systematically track your domain name or your e-mail address for any purpose. We currently do not use any “cookie” technology on this site. If we add any cookies to this site in the future, we will change this notice to explain how such cookies are used.